FAQ

Where do you ship to?

We ship NZ wide - rural and urban.

How long will my package take to be delivered?

We process our packages during the week, depending on your location these can take anywhere from 3 - 7 business days. 

Please note that The Luna Mae has no control over shipment delays caused by COVID.

What age range are your products suitable for?

Our products are suitable for newborns right up to age 5+.

Are your products dishwasher safe?

We recommend washing all our products before use and if possible by hand to retain the quality and prevent any damage.